Office Administration Essentials

Front-desk and office skills for clinics, care homes and community services.

Length About 7 weeks
Courses 5
Hours 121

About this program

Learn to run a busy front desk: scheduling, records, professional writing and the basics of the services your clients use. Ideal for reception and admin roles in health and community settings.

What you get

5 courses, 121 hours of study
Start the day you enrol
A certificate of completion

What you will study

5 courses, taken in this order. Open a course to see its modules and lessons.

1
Course 1: Business Administration 6 modules 6 lessons 30 hours
- Business Fundamentals
  - What is Business?
  - Business Structures Explained
- Marketing Basics
  - Marketing 101
  - Digital Marketing Fundamentals
- Financial Literacy
  - Reading Financial Statements
- Business Midterm Examination
- Human Resources & Leadership
  - Leadership Styles Explained
- Business Final Examination
2
Course 2: DEMO Business Administration Intro 1 module 1 lesson 30 hours
- Course Outline
  - Course Outline
3
Course 3: DEMO Early Childhood Education Basics 1 module 1 lesson 30 hours
- Course Outline
  - Course Outline
4
Course 4: DEMO Health Care Aide Fundamentals 4 modules 16 lessons 30 hours
- Course Outline
  - Course Outline
- Day 1: Patterns of Canadian Behaviour and Customs
  - Greeting Customs Gestures and Taboos
  - Business Etiquette Time Use and Social Media
  - Lesson Plan — Business Etiquette Time Use and Social Media
  - Lesson Plan — Greeting Customs Gestures and Taboos
  - Unit recap — conversation
- Day 2: Education Equality Diversity and Multiculturalism
  - Canadian Education System and Equal Access
  - Multiculturalism Gender Equality and Human Rights
  - Lesson Plan — Canadian Education System and Equal Access
  - Lesson Plan — Multiculturalism Gender Equality and Human Rights
  - Unit recap — conversation
- Day 3: Crediting Sources and Academic Integrity
  - APA Citation and Referencing Guidelines
  - Values of Academic Integrity and Plagiarism
  - Lesson Plan — Values of Academic Integrity and Plagiarism
  - Lesson Plan — APA Citation and Referencing Guidelines
  - Unit recap — conversation
5
Course 5: Demo One 2 modules 1 lesson 1 hour
- Week 1
- Course Outline
  - Course Outline

$1,900.00 CAD

Start the day you enrol

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No account needed. If you are new, we will email your sign-in details once you are enrolled; if you already study here, use the email on your account and the course is added to it.

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5 courses
121 hours of study
About 7 weeks at your pace from the day you enrol

$1,900.00 CAD Buy now