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Human Resources Management Diploma
The full HR job, learned online: employment law, hiring, pay, wellbeing and leadership.
- Length About 61 weeks
- Courses 23
- Hours 1,201
About this program
Become the person a workplace turns to for hiring, pay, policy and people problems. This diploma walks you through every part of Human Resources, one course at a time, at your own pace.
Who it is for
- Office staff who already handle some HR tasks and want the full picture
- Career changers aiming for an HR assistant or coordinator role
- Small business owners who look after their own team
What you get
- 23 courses, from employment law to HR analytics
- Real workplace cases and short quizzes in every course
- A diploma from Mai College when you finish
What you will study
23 courses, taken in this order. Open a course to see its modules and lessons.
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Course 1: Orientation - Human Resources Management
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Course Outline
- Course Outline
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Day 1: Program Orientation and HR Foundations
- Introduction Video
- Program Information
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Course Outline
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Course 2: Business Communication & Professional Writing
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Course Outline
- Course Outline
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Day 1: Foundations of Professional Communication
- Communication Models and the HR Context
- Audience Analysis and Adaptation
- Barriers to Effective Communication
- Day 1 Recap and Activities
- Lesson Plan — Barriers to Effective Communication
- Lesson Plan — Audience Analysis and Adaptation
- Lesson Plan — Communication Models and the HR Context
- Lesson Plan — Day 1 Recap and Activities
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Day 2: Grammar and Mechanics for Professional Writing
- Sentence Structure and Common Errors
- Punctuation Standards in HR Documents
- Subject-Verb Agreement and Verb Tense
- Day 2 Recap and Activities
- Lesson Plan — Sentence Structure and Common Errors
- Lesson Plan — Punctuation Standards in HR Documents
- Lesson Plan — Subject-Verb Agreement and Verb Tense
- Lesson Plan — Day 2 Recap and Activities
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Day 3: Tone, Style, and Voice in Professional Writing
- Professional Tone and Register
- Active Voice, Clarity, and Conciseness
- Adapting Tone for Different Audiences
- Day 3 Recap and Activities
- Lesson Plan — Adapting Tone for Different Audiences
- Lesson Plan — Professional Tone and Register
- Lesson Plan — Active Voice, Clarity, and Conciseness
- Lesson Plan — Day 3 Recap and Activities
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Day 4: Email Communication in Professional Settings
- Email Structure and Professional Format
- Email Etiquette and Response Standards
- Email for Sensitive HR Communications
- Day 4 Recap and Activities
- Lesson Plan — Email for Sensitive HR Communications
- Lesson Plan — Day 4 Recap and Activities
- Lesson Plan — Email Etiquette and Response Standards
- Lesson Plan — Email Structure and Professional Format
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Day 5: Memos and Internal Correspondence
- Memo Structure and Formatting Standards
- Policy Memos and Procedural Guides
- Announcement and Notice Memos
- Day 5 Recap and Activities
- Lesson Plan — Day 5 Recap and Activities
- Lesson Plan — Announcement and Notice Memos
- Lesson Plan — Policy Memos and Procedural Guides
- Lesson Plan — Memo Structure and Formatting Standards
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Day 6: Job Postings and Recruitment Communications
- Job Posting Components and Structure
- Inclusive Language and Legal Compliance
- Attracting Diverse Talent Through Language
- Day 6 Recap and Activities
- Lesson Plan — Day 6 Recap and Activities
- Lesson Plan — Inclusive Language and Legal Compliance
- Lesson Plan — Job Posting Components and Structure
- Lesson Plan — Attracting Diverse Talent Through Language
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Day 7: Business Reports and Technical Documentation
- Report Types and Organizational Structures
- Executive Summaries and Recommendations
- Data Presentation and Visual Integration
- Day 7 Recap and Activities
- Lesson Plan — Executive Summaries and Recommendations
- Lesson Plan — Report Types and Organizational Structures
- Lesson Plan — Day 7 Recap and Activities
- Lesson Plan — Data Presentation and Visual Integration
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Day 8: Proposals and Persuasive Business Writing
- Proposal Structure and Components
- Persuasive Writing Techniques
- HR Project Proposals and Business Cases
- Day 8 Recap and Activities
- Lesson Plan — Day 8 Recap and Activities
- Lesson Plan — HR Project Proposals and Business Cases
- Lesson Plan — Persuasive Writing Techniques
- Lesson Plan — Proposal Structure and Components
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Day 9: Meeting Communications and Agendas
- Meeting Agendas and Preparation Documents
- Minutes and Meeting Documentation
- Meeting Facilitation and Written Communication
- Day 9 Recap and Activities
- Lesson Plan — Meeting Facilitation and Written Communication
- Lesson Plan — Minutes and Meeting Documentation
- Lesson Plan — Meeting Agendas and Preparation Documents
- Lesson Plan — Day 9 Recap and Activities
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Day 10: Oral Presentations and Professional Speaking
- Presentation Structure and Organization
- Visual Aids and Slide Design
- Delivery Techniques and Audience Engagement
- Day 10 Recap and Activities
- Lesson Plan — Presentation Structure and Organization
- Lesson Plan — Day 10 Recap and Activities
- Lesson Plan — Delivery Techniques and Audience Engagement
- Lesson Plan — Visual Aids and Slide Design
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Day 11: Cultural Diversity and Inclusive Communication
- Cultural Communication Styles and Norms
- Multi-Generational Workplace Communication
- Inclusive Language and Avoiding Bias
- Day 11 Recap and Activities
- Lesson Plan — Day 11 Recap and Activities
- Lesson Plan — Inclusive Language and Avoiding Bias
- Lesson Plan — Cultural Communication Styles and Norms
- Lesson Plan — Multi-Generational Workplace Communication
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Day 12: Canadian Legal and Regulatory Context
- Canadian Employment Standards and Compliance
- Privacy, Confidentiality, and Documentation
- Risk Management in Written Communications
- Day 12 Recap and Activities
- Lesson Plan — Privacy, Confidentiality, and Documentation
- Lesson Plan — Day 12 Recap and Activities
- Lesson Plan — Risk Management in Written Communications
- Lesson Plan — Canadian Employment Standards and Compliance
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Day 13: Microsoft Word and Document Formatting
- Formatting, Styles, and Templates
- Headers, Footers, and Page Layout
- Tables, Graphics, and Document Integration
- Day 13 Recap and Activities
- Lesson Plan — Tables, Graphics, and Document Integration
- Lesson Plan — Headers, Footers, and Page Layout
- Lesson Plan — Day 13 Recap and Activities
- Lesson Plan — Formatting, Styles, and Templates
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Day 14: Email Systems, HRIS, and Digital Tools
- Email Management and Etiquette
- HRIS Messaging and Employee Self-Service
- Digital Collaboration and Remote Communication
- Day 14 Recap and Activities
- Lesson Plan — Digital Collaboration and Remote Communication
- Lesson Plan — Email Management and Etiquette
- Lesson Plan — Day 14 Recap and Activities
- Lesson Plan — HRIS Messaging and Employee Self-Service
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Day 15: Correspondence and Sensitive Communications
- Termination Letters and Severance Communications
- Discipline and Performance Management Letters
- Reference Letters and Employment Verification
- Day 15 Recap and Activities
- Lesson Plan — Reference Letters and Employment Verification
- Lesson Plan — Termination Letters and Severance Communications
- Lesson Plan — Day 15 Recap and Activities
- Lesson Plan — Discipline and Performance Management Letters
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Day 16: Editing and Revision Strategies
- Proofreading and Copy Editing Techniques
- Feedback and Peer Review Processes
- Revision for Tone, Structure, and Impact
- Day 16 Recap and Activities
- Lesson Plan — Feedback and Peer Review Processes
- Lesson Plan — Proofreading and Copy Editing Techniques
- Lesson Plan — Revision for Tone, Structure, and Impact
- Lesson Plan — Day 16 Recap and Activities
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Day 17: Cross-Functional and Stakeholder Communications
- Communicating with Executive Leadership
- External Communications and Public Relations
- Union and Labor Relations Communications
- Day 17 Recap and Activities
- Lesson Plan — Communicating with Executive Leadership
- Lesson Plan — Union and Labor Relations Communications
- Lesson Plan — External Communications and Public Relations
- Lesson Plan — Day 17 Recap and Activities
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Day 18: Crisis Communication and Emergency Messaging
- Crisis Communication Principles and Planning
- Internal Crisis Notifications
- Media Relations and External Crisis Messaging
- Day 18 Recap and Activities
- Lesson Plan — Media Relations and External Crisis Messaging
- Lesson Plan — Crisis Communication Principles and Planning
- Lesson Plan — Day 18 Recap and Activities
- Lesson Plan — Internal Crisis Notifications
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Day 19: Evaluation and Continuous Improvement
- Measuring Communication Clarity and Comprehension
- Feedback Mechanisms and Response Tracking
- Continuous Learning and Professional Development
- Day 19 Recap and Activities
- Lesson Plan — Measuring Communication Clarity and Comprehension
- Lesson Plan — Feedback Mechanisms and Response Tracking
- Lesson Plan — Continuous Learning and Professional Development
- Lesson Plan — Day 19 Recap and Activities
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Day 20: Capstone and Professional Integration
- Integrated HR Communication Scenarios
- Portfolio Development and Self-Reflection
- Professional Standards and Ethical Communications
- Day 20 Course Summary and Next Steps
- Lesson Plan — Portfolio Development and Self-Reflection
- Lesson Plan — Day 20 Course Summary and Next Steps
- Lesson Plan — Professional Standards and Ethical Communications
- Lesson Plan — Integrated HR Communication Scenarios
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Course Outline
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Course 3: Professional Practice in Human Resources
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Course Outline
- Course Outline
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Day 1: The Role of HR in Canadian Organizations
- HR's Evolution and Strategic Importance
- Organizational Structure and HR Integration
- HR Contribution to Organizational Effectiveness
- Day 1 Recap and Student Activities
- Lesson Plan — Day 1 Recap and Student Activities
- Lesson Plan — HR Contribution to Organizational Effectiveness
- Lesson Plan — HR's Evolution and Strategic Importance
- Lesson Plan — Organizational Structure and HR Integration
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Day 2: CPHR Competencies and Professional Standards
- Introduction to CPHR and Canadian HR Certification
- Core HR Competencies Framework
- Competency Application in Daily HR Practice
- Day 2 Recap and Student Activities
- Lesson Plan — Core HR Competencies Framework
- Lesson Plan — Competency Application in Daily HR Practice
- Lesson Plan — Day 2 Recap and Student Activities
- Lesson Plan — Introduction to CPHR and Canadian HR Certification
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Day 3: Ethical Decision-Making in HR Practice
- Ethical Foundations and Professional Code of Conduct
- Ethical Decision-Making Models and Frameworks
- Case Studies in HR Ethical Dilemmas
- Day 3 Recap and Student Activities
- Lesson Plan — Ethical Foundations and Professional Code of Conduct
- Lesson Plan — Ethical Decision-Making Models and Frameworks
- Lesson Plan — Case Studies in HR Ethical Dilemmas
- Lesson Plan — Day 3 Recap and Student Activities
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Day 4: Confidentiality and Data Protection in HR
- Privacy Laws and Regulations Governing HR Data
- Confidentiality Obligations and Professional Responsibility
- Information Security and Breach Management
- Day 4 Recap and Student Activities
- Lesson Plan — Confidentiality Obligations and Professional Responsibility
- Lesson Plan — Day 4 Recap and Student Activities
- Lesson Plan — Information Security and Breach Management
- Lesson Plan — Privacy Laws and Regulations Governing HR Data
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Day 5: Impartiality and Professional Objectivity
- Bias, Discrimination, and Fair Treatment Principles
- Conflict of Interest Management
- Impartial Decision-Making in Selection and Disciplinary Cases
- Day 5 Recap and Student Activities
- Lesson Plan — Impartial Decision-Making in Selection and Disciplinary Cases
- Lesson Plan — Conflict of Interest Management
- Lesson Plan — Bias, Discrimination, and Fair Treatment Principles
- Lesson Plan — Day 5 Recap and Student Activities
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Day 6: Professional Conduct in Sensitive HR Issues
- Handling Workplace Investigations and Complaints
- Difficult Conversations and Performance Management
- Termination, Lay-offs, and Severance Administration
- Day 6 Recap and Student Activities
- Lesson Plan — Termination, Lay-offs, and Severance Administration
- Lesson Plan — Handling Workplace Investigations and Complaints
- Lesson Plan — Day 6 Recap and Student Activities
- Lesson Plan — Difficult Conversations and Performance Management
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Day 7: Canadian Employment Law and HR Compliance
- Federal and Provincial Labour Standards Overview
- Human Rights and Equity in HR Practice
- Health, Safety, and Workers' Compensation Responsibilities
- Day 7 Recap and Student Activities
- Lesson Plan — Health, Safety, and Workers' Compensation Responsibilities
- Lesson Plan — Human Rights and Equity in HR Practice
- Lesson Plan — Federal and Provincial Labour Standards Overview
- Lesson Plan — Day 7 Recap and Student Activities
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Day 8: Recruitment and Selection Best Practices
- Job Analysis and Competency-Based Recruitment
- Effective Selection Methods and Interview Techniques
- Diversity, Equity, and Inclusive Hiring Practices
- Day 8 Recap and Student Activities
- Lesson Plan — Day 8 Recap and Student Activities
- Lesson Plan — Diversity, Equity, and Inclusive Hiring Practices
- Lesson Plan — Job Analysis and Competency-Based Recruitment
- Lesson Plan — Effective Selection Methods and Interview Techniques
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Day 9: Employee Relations and Workplace Culture
- Communication Strategies and Employee Engagement
- Conflict Resolution and Dispute Management
- Building Inclusive and Psychologically Safe Workplaces
- Day 9 Recap and Student Activities
- Lesson Plan — Building Inclusive and Psychologically Safe Workplaces
- Lesson Plan — Day 9 Recap and Student Activities
- Lesson Plan — Communication Strategies and Employee Engagement
- Lesson Plan — Conflict Resolution and Dispute Management
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Day 10: Learning and Development Strategy
- Needs Assessment and Training Program Design
- Onboarding and Employee Development Pathways
- Leadership Development and Succession Planning
- Day 10 Recap and Student Activities
- Lesson Plan — Day 10 Recap and Student Activities
- Lesson Plan — Leadership Development and Succession Planning
- Lesson Plan — Onboarding and Employee Development Pathways
- Lesson Plan — Needs Assessment and Training Program Design
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Day 11: Compensation, Benefits, and Total Rewards
- Compensation Strategy and Market Analysis
- Benefits Administration and Employee Wellness
- Variable Compensation and Performance Incentives
- Day 11 Recap and Student Activities
- Lesson Plan — Benefits Administration and Employee Wellness
- Lesson Plan — Compensation Strategy and Market Analysis
- Lesson Plan — Day 11 Recap and Student Activities
- Lesson Plan — Variable Compensation and Performance Incentives
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Day 12: Organizational Development and Change Management
- Change Management Models and Implementation
- Culture Assessment and Organizational Development Initiatives
- Managing Resistance and Building Change Readiness
- Day 12 Recap and Student Activities
- Lesson Plan — Culture Assessment and Organizational Development Initiatives
- Lesson Plan — Change Management Models and Implementation
- Lesson Plan — Day 12 Recap and Student Activities
- Lesson Plan — Managing Resistance and Building Change Readiness
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Day 13: HR Analytics and Evidence-Based Practice
- Key HR Metrics and Performance Indicators
- Data Collection and Analysis for HR Insights
- Reporting and Demonstrating HR Value to Leadership
- Day 13 Recap and Student Activities
- Lesson Plan — Key HR Metrics and Performance Indicators
- Lesson Plan — Reporting and Demonstrating HR Value to Leadership
- Lesson Plan — Day 13 Recap and Student Activities
- Lesson Plan — Data Collection and Analysis for HR Insights
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Day 14: Career Development and Professional Growth in HR
- HR Career Paths and Role Specializations in Canada
- Professional Certification and Continuous Learning
- Networking, Mentorship, and Professional Organizations
- Day 14 Recap and Student Activities
- Lesson Plan — HR Career Paths and Role Specializations in Canada
- Lesson Plan — Networking, Mentorship, and Professional Organizations
- Lesson Plan — Day 14 Recap and Student Activities
- Lesson Plan — Professional Certification and Continuous Learning
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Day 15: Integrating HR Practice and Capstone Application
- Integrating HR Functions into Strategic Business Planning
- Case Study Analysis: HR in Complex Organizational Contexts
- Ethical Leadership and Professional Excellence in HR
- Course Synthesis and Professional Practice Reflection
- Lesson Plan — Ethical Leadership and Professional Excellence in HR
- Lesson Plan — Case Study Analysis: HR in Complex Organizational Contexts
- Lesson Plan — Integrating HR Functions into Strategic Business Planning
- Lesson Plan — Course Synthesis and Professional Practice Reflection
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Course Outline
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Course 4: Organizational Behavior
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Course Outline
- Course Outline
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Day 1: Introduction to Organizational Behavior and Individual Differences
- What is Organizational Behavior? Defining the Field
- Individual Differences: Personality and Work Behavior
- Values, Attitudes, and Job Satisfaction
- Day 1 Recap and Student Activities
- Lesson Plan — Day 1 Recap and Student Activities
- Lesson Plan — What is Organizational Behavior? Defining the Field
- Lesson Plan — Values, Attitudes, and Job Satisfaction
- Lesson Plan — Individual Differences: Personality and Work Behavior
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Day 2: Perception, Attribution, and Decision-Making
- Perception and Perceptual Errors in Organizations
- Attribution Theory and Explaining Behavior
- Decision-Making Models and Bounded Rationality
- Day 2 Recap and Student Activities
- Lesson Plan — Attribution Theory and Explaining Behavior
- Lesson Plan — Decision-Making Models and Bounded Rationality
- Lesson Plan — Day 2 Recap and Student Activities
- Lesson Plan — Perception and Perceptual Errors in Organizations
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Day 3: Motivation Theories and Workplace Engagement
- Content Theories: Maslow, Herzberg, and McClelland
- Process Theories: Expectancy, Equity, and Goal Setting
- Applying Motivation Theory to Enhance Workplace Engagement
- Day 3 Recap and Student Activities
- Lesson Plan — Process Theories: Expectancy, Equity, and Goal Setting
- Lesson Plan — Day 3 Recap and Student Activities
- Lesson Plan — Applying Motivation Theory to Enhance Workplace Engagement
- Lesson Plan — Content Theories: Maslow, Herzberg, and McClelland
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Day 4: Job Design, Work Characteristics, and Performance
- Job Characteristics Model and Task Design
- Job Enrichment and Redesign Strategies
- Flexible Work Arrangements in Canadian Organizations
- Day 4 Recap and Student Activities
- Lesson Plan — Flexible Work Arrangements in Canadian Organizations
- Lesson Plan — Job Enrichment and Redesign Strategies
- Lesson Plan — Day 4 Recap and Student Activities
- Lesson Plan — Job Characteristics Model and Task Design
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Day 5: Stress, Well-Being, and Organizational Health
- Sources of Organizational Stress and Burnout
- Individual and Organizational Coping Strategies
- Wellness Programs and Organizational Responsibility
- Day 5 Recap and Student Activities
- Lesson Plan — Wellness Programs and Organizational Responsibility
- Lesson Plan — Day 5 Recap and Student Activities
- Lesson Plan — Individual and Organizational Coping Strategies
- Lesson Plan — Sources of Organizational Stress and Burnout
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Day 6: Group Dynamics and Team Formation
- Tuckman's Stages of Team Development
- Group Norms, Roles, and Status Dynamics
- Group Cohesion and Team Performance
- Day 6 Recap and Student Activities
- Lesson Plan — Group Cohesion and Team Performance
- Lesson Plan — Group Norms, Roles, and Status Dynamics
- Lesson Plan — Tuckman's Stages of Team Development
- Lesson Plan — Day 6 Recap and Student Activities
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Day 7: Effective Teamwork and Virtual Teams
- Building High-Performing Cross-Functional Teams
- Communication Patterns and Team Effectiveness
- Managing Virtual and Remote Teams in Canadian Context
- Day 7 Recap and Student Activities
- Lesson Plan — Building High-Performing Cross-Functional Teams
- Lesson Plan — Managing Virtual and Remote Teams in Canadian Context
- Lesson Plan — Communication Patterns and Team Effectiveness
- Lesson Plan — Day 7 Recap and Student Activities
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Day 8: Organizational Culture: Definition and Assessment
- Defining Organizational Culture and Its Components
- Culture Typologies and Organizational Models
- Assessing and Diagnosing Organizational Culture
- Day 8 Recap and Student Activities
- Lesson Plan — Culture Typologies and Organizational Models
- Lesson Plan — Day 8 Recap and Student Activities
- Lesson Plan — Defining Organizational Culture and Its Components
- Lesson Plan — Assessing and Diagnosing Organizational Culture
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Day 9: Culture Impact on Behavior and Change
- Culture and Employee Behavior: Alignment and Conflict
- Ethical Culture and Compliance in Canadian Organizations
- Cultural Change and Transformation Strategies
- Day 9 Recap and Student Activities
- Lesson Plan — Ethical Culture and Compliance in Canadian Organizations
- Lesson Plan — Cultural Change and Transformation Strategies
- Lesson Plan — Culture and Employee Behavior: Alignment and Conflict
- Lesson Plan — Day 9 Recap and Student Activities
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Day 10: Leadership Foundations and Trait Approaches
- What is Leadership? Definitions and Distinctions
- Leadership Traits and Personal Characteristics
- Behavioral Leadership Theories and Style Approaches
- Day 10 Recap and Student Activities
- Lesson Plan — Leadership Traits and Personal Characteristics
- Lesson Plan — Behavioral Leadership Theories and Style Approaches
- Lesson Plan — What is Leadership? Definitions and Distinctions
- Lesson Plan — Day 10 Recap and Student Activities
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Day 11: Contingency and Modern Leadership Models
- Situational Leadership and Contingency Approaches
- Transformational and Authentic Leadership
- Servant Leadership and Inclusive Leadership in Canada
- Day 11 Recap and Student Activities
- Lesson Plan — Situational Leadership and Contingency Approaches
- Lesson Plan — Transformational and Authentic Leadership
- Lesson Plan — Servant Leadership and Inclusive Leadership in Canada
- Lesson Plan — Day 11 Recap and Student Activities
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Day 12: Leadership Influence and Organizational Climate
- Sources of Leader Power and Authority
- Influence Tactics and Persuasion Strategies
- Leadership Climate and Organizational Outcomes
- Day 12 Recap and Student Activities
- Lesson Plan — Influence Tactics and Persuasion Strategies
- Lesson Plan — Day 12 Recap and Student Activities
- Lesson Plan — Sources of Leader Power and Authority
- Lesson Plan — Leadership Climate and Organizational Outcomes
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Day 13: Conflict Sources, Models, and Resolution Strategies
- Conflict Sources and Types in Organizations
- Conflict Resolution Modes and Negotiation Approaches
- Mediation and Third-Party Conflict Resolution
- Day 13 Recap and Student Activities
- Lesson Plan — Conflict Resolution Modes and Negotiation Approaches
- Lesson Plan — Day 13 Recap and Student Activities
- Lesson Plan — Mediation and Third-Party Conflict Resolution
- Lesson Plan — Conflict Sources and Types in Organizations
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Day 14: Organizational Change and Development
- Change Models and Change Management Frameworks
- Managing Resistance and Building Change Readiness
- Organizational Development Interventions and HR Strategy
- Day 14 Recap and Student Activities
- Lesson Plan — Managing Resistance and Building Change Readiness
- Lesson Plan — Organizational Development Interventions and HR Strategy
- Lesson Plan — Change Models and Change Management Frameworks
- Lesson Plan — Day 14 Recap and Student Activities
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Day 15: Integrating OB Concepts and HR Strategy
- Aligning OB Theory with Organizational Performance Goals
- Diagnosing Organizational Problems Using OB Frameworks
- Designing HR Solutions in Canadian Organizational Context
- Course Synthesis and Capstone Application
- Lesson Plan — Course Synthesis and Capstone Application
- Lesson Plan — Diagnosing Organizational Problems Using OB Frameworks
- Lesson Plan — Aligning OB Theory with Organizational Performance Goals
- Lesson Plan — Designing HR Solutions in Canadian Organizational Context
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Course Outline
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Course 5: Employment Law
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Course Outline
- Course Outline
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Day 1: Introduction to Canadian Employment Law
- Sources and Structure of Canadian Employment Law
- Lesson Plan — Sources and Structure of Canadian Employment Law
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Day 2: Employment Standards Legislation Part 1
- Minimum Wage Hours and Scheduling Rules
- Lesson Plan — Minimum Wage Hours and Scheduling Rules
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Day 3: Employment Standards Legislation Part 2
- Leaves Overtime and Holiday Pay Obligations
- Lesson Plan — Leaves Overtime and Holiday Pay Obligations
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Day 4: Human Rights Codes and Protected Grounds
- Human Rights Legislation and Protected Grounds
- Lesson Plan — Human Rights Legislation and Protected Grounds
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Day 5: Duty to Accommodate
- Applying the Duty to Accommodate Principle
- Lesson Plan — Applying the Duty to Accommodate Principle
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Day 6: Recruitment and Hiring Compliance
- Compliant Recruitment and Selection Practices
- Lesson Plan — Compliant Recruitment and Selection Practices
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Day 7: Employment Contracts and Policies
- Drafting Enforceable Employment Contracts
- Lesson Plan — Drafting Enforceable Employment Contracts
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Day 8: Workplace Policies for Legal Compliance
- Creating Legally Compliant Workplace Policies
- Lesson Plan — Creating Legally Compliant Workplace Policies
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Day 9: Performance Management and Discipline
- Progressive Discipline and Legal Requirements
- Lesson Plan — Progressive Discipline and Legal Requirements
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Day 10: Termination Requirements Part 1
- Just Cause Termination Standards and Proof
- Lesson Plan — Just Cause Termination Standards and Proof
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Day 11: Termination Requirements Part 2
- Without Cause Termination Notice and Severance
- Lesson Plan — Without Cause Termination Notice and Severance
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Day 12: Layoffs Mass Terminations and Resignations
- Layoff Recall Rights and Resignation Rules
- Lesson Plan — Layoff Recall Rights and Resignation Rules
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Day 13: Privacy and Employee Monitoring
- Privacy Legislation in the Employment Context
- Lesson Plan — Privacy Legislation in the Employment Context
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Day 14: Occupational Health and Safety Law
- Core Obligations Under Occupational Health Law
- Lesson Plan — Core Obligations Under Occupational Health Law
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Day 15: Labour Relations and Unionized Workplaces
- Union Certification Collective Bargaining Basics
- Lesson Plan — Union Certification Collective Bargaining Basics
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Day 16: Dispute Resolution Mechanisms
- Role of Employment Law in Dispute Resolution
- Lesson Plan — Role of Employment Law in Dispute Resolution
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Day 17: Evaluating Legal Risks in Scenarios
- Risk Assessment Through Case Studies
- Lesson Plan — Risk Assessment Through Case Studies
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Day 18: Policy Drafting Workshop
- Hands-on Workplace Policy Development
- Lesson Plan — Hands-on Workplace Policy Development
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Day 19: Recap and Application of Key Concepts
- Integrated Review of Employment Law Principles
- Lesson Plan — Integrated Review of Employment Law Principles
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Day 20: Emerging Issues and Future Trends
- Contemporary Issues in Canadian Employment Law
- Lesson Plan — Contemporary Issues in Canadian Employment Law
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Course Outline
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Course 6: Contract Law for Human Resources
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Course Outline
- Course Outline
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Day 1: Introduction to Canadian Contract Law
- Foundations of Contract Law in Canada
- Lesson Plan — Foundations of Contract Law in Canada
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Day 2: Essential Elements of Valid Contracts
- Offer Acceptance and Consideration
- Lesson Plan — Offer Acceptance and Consideration
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Day 3: Capacity and Legality in Contracts
- Contractual Capacity and Lawful Purpose
- Lesson Plan — Contractual Capacity and Lawful Purpose
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Day 4: Intention and Certainty in Agreements
- Intention Certainty and Completeness
- Lesson Plan — Intention Certainty and Completeness
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Day 5: Formation of Employment Contracts
- Creating Enforceable Employment Agreements
- Lesson Plan — Creating Enforceable Employment Agreements
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Day 6: Distinguishing Employees and Contractors
- Employee versus Independent Contractor Status
- Lesson Plan — Employee versus Independent Contractor Status
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Day 7: Independent Contractor Agreements
- Key Features of Contractor Agreements
- Lesson Plan — Key Features of Contractor Agreements
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Day 8: Restrictive Covenants Overview
- Non-Compete and Non-Solicitation Clauses
- Lesson Plan — Non-Compete and Non-Solicitation Clauses
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Day 9: Confidentiality and Intellectual Property Clauses
- Drafting Enforceable Confidentiality Clauses
- Lesson Plan — Drafting Enforceable Confidentiality Clauses
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Day 10: Probationary Clauses in Employment
- Enforceability of Probationary Terms
- Lesson Plan — Enforceability of Probationary Terms
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Day 11: Termination Clauses and Notice
- Reasonable Notice and Termination Terms
- Lesson Plan — Reasonable Notice and Termination Terms
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Day 12: Drafting Employment Agreements
- Drafting Standard Employment Contracts
- Lesson Plan — Drafting Standard Employment Contracts
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Day 13: Reviewing Contracts for Compliance
- Contract Review for Fairness and Legality
- Lesson Plan — Contract Review for Fairness and Legality
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Day 14: Wrongful Dismissal Principles
- Contract Law in Wrongful Dismissal Cases
- Lesson Plan — Contract Law in Wrongful Dismissal Cases
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Day 15: Constructive Dismissal Analysis
- Identifying and Addressing Constructive Dismissal
- Lesson Plan — Identifying and Addressing Constructive Dismissal
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Day 16: Collective Agreements in Canada
- Contract Law and Collective Bargaining
- Lesson Plan — Contract Law and Collective Bargaining
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Day 17: Enforceability of HR Policies
- Making Workplace Policies Contractually Binding
- Lesson Plan — Making Workplace Policies Contractually Binding
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Day 18: Case Studies in Contract Disputes
- Canadian HR Contract Law Case Analysis
- Lesson Plan — Canadian HR Contract Law Case Analysis
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Day 19: Risk Management in Contract Drafting
- Avoiding Common Contract Pitfalls in HR
- Lesson Plan — Avoiding Common Contract Pitfalls in HR
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Day 20: Course Synthesis and Application
- Applying Contract Law Across HR Scenarios
- Lesson Plan — Applying Contract Law Across HR Scenarios
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Course Outline
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Course 7: Strategic Human Resource Planning
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Course Outline
- Course Outline
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Day 1: Introduction to Strategic HR Planning
- Define strategic HR planning and its Canadian business context
- Lesson Plan — Define strategic HR planning and its Canadian business context
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Day 2: Aligning HR Strategy with Business Objectives
- Map HR strategies to overall Canadian business objectives
- Lesson Plan — Map HR strategies to overall Canadian business objectives
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Day 3: Workforce Planning Fundamentals
- Explain workforce planning models used in Canadian firms
- Lesson Plan — Explain workforce planning models used in Canadian firms
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Day 4: Labour Demand Forecasting Techniques
- Apply quantitative and qualitative demand forecasting tools
- Lesson Plan — Apply quantitative and qualitative demand forecasting tools
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Day 5: Labour Supply Analysis and Forecasting
- Analyze internal supply and external Canadian labour markets
- Lesson Plan — Analyze internal supply and external Canadian labour markets
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Day 6: Labour Market Data Analysis in Canada
- Evaluate Canadian labour market reports and statistics
- Lesson Plan — Evaluate Canadian labour market reports and statistics
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Day 7: Identifying Talent Gaps and HR Action Plans
- Develop HR action plans addressing Canadian talent gaps
- Lesson Plan — Develop HR action plans addressing Canadian talent gaps
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Day 8: Succession Planning Strategies
- Design succession planning processes for key Canadian positions
- Lesson Plan — Design succession planning processes for key Canadian positions
-
Day 9: Tools for Evaluating Organizational HR Capacity
- Utilize HR capacity evaluation tools in Canadian contexts
- Lesson Plan — Utilize HR capacity evaluation tools in Canadian contexts
-
Day 10: Integrating HR Planning with Performance Management
- Link strategic HR planning to Canadian performance systems
- Lesson Plan — Link strategic HR planning to Canadian performance systems
-
Day 11: Role of HR Planning in Organizational Competitiveness
- Assess how HR planning drives Canadian competitiveness
- Lesson Plan — Assess how HR planning drives Canadian competitiveness
-
Day 12: Legal and Ethical Considerations in Canadian HR Planning
- Address Canadian employment law and ethics in HR plans
- Lesson Plan — Address Canadian employment law and ethics in HR plans
-
Day 13: Case Studies in Strategic HR Planning
- Analyze real Canadian case studies on HR planning
- Lesson Plan — Analyze real Canadian case studies on HR planning
-
Day 14: Emerging Trends and Technology in HR Planning
- Examine current trends and HR technology in Canada
- Lesson Plan — Examine current trends and HR technology in Canada
-
Day 15: Course Synthesis and Recap
- Synthesize key concepts with weekly recaps and activities
- Lesson Plan — Synthesize key concepts with weekly recaps and activities
-
Course Outline
-
Course 8: Introduction to Payroll Compliance
-
Course Outline
- Course Outline
-
Day 1: Canadian Payroll Fundamentals
- Payroll System Basics and Regulatory Framework
- Lesson Plan — Payroll System Basics and Regulatory Framework
-
Day 2: Statutory Deductions Overview
- EI CPP and Income Tax Deductions Explained
- Lesson Plan — EI CPP and Income Tax Deductions Explained
-
Day 3: EI and CPP Calculations
- Calculating EI CPP Premiums and Remittances
- Lesson Plan — Calculating EI CPP Premiums and Remittances
-
Day 4: Income Tax and Remittances
- Income Tax Deductions and CRA Remittance Procedures
- Lesson Plan — Income Tax Deductions and CRA Remittance Procedures
-
Day 5: Records of Employment
- Completing Records of Employment Accurately
- Lesson Plan — Completing Records of Employment Accurately
-
Day 6: T4 Preparation and Reporting
- Preparing T4 Slips and Year-End Summaries
- Lesson Plan — Preparing T4 Slips and Year-End Summaries
-
Day 7: Employment Standards in Payroll
- Employment Standards Application to Payroll
- Lesson Plan — Employment Standards Application to Payroll
-
Day 8: CRA Regulations and Taxable Benefits
- Taxable Benefits and Employer Obligations
- Lesson Plan — Taxable Benefits and Employer Obligations
-
Day 9: Payroll Recordkeeping Practices
- Payroll Documentation for Audits and Compliance
- Lesson Plan — Payroll Documentation for Audits and Compliance
-
Day 10: Weekly Recap and Applied Scenarios
- Course Recap Applied Scenarios and Best Practices
- Lesson Plan — Course Recap Applied Scenarios and Best Practices
-
Course Outline
-
Course 9: Recruitment & Selection
-
Course Outline
- Course Outline
-
Day 1: Strategic Recruitment Planning
- Developing Effective Recruitment Strategies
- Lesson Plan — Developing Effective Recruitment Strategies
-
Day 2: Job Analysis Fundamentals
- Performing Job Analysis in Canada
- Lesson Plan — Performing Job Analysis in Canada
-
Day 3: Writing Job Descriptions
- Crafting Accurate Job Descriptions
- Lesson Plan — Crafting Accurate Job Descriptions
-
Day 4: Creating Job Postings
- Writing Legally Compliant Job Postings
- Lesson Plan — Writing Legally Compliant Job Postings
-
Day 5: Sourcing Candidates
- Evaluating Canadian Recruitment Channels
- Lesson Plan — Evaluating Canadian Recruitment Channels
-
Day 6: Recruitment Metrics
- Applying Recruitment Analytics
- Lesson Plan — Applying Recruitment Analytics
-
Day 7: Legal Compliance in Hiring
- Navigating Legal Requirements in Recruitment
- Lesson Plan — Navigating Legal Requirements in Recruitment
-
Day 8: Inclusive Hiring Practices
- Advancing Diversity Equity and Inclusion
- Lesson Plan — Advancing Diversity Equity and Inclusion
-
Day 9: Selection Tools Overview
- Selecting Appropriate Selection Instruments
- Lesson Plan — Selecting Appropriate Selection Instruments
-
Day 10: Structured Interview Techniques
- Conducting Structured Employment Interviews
- Lesson Plan — Conducting Structured Employment Interviews
-
Day 11: Reference and Background Checks
- Executing Effective Reference Checks
- Lesson Plan — Executing Effective Reference Checks
-
Day 12: Candidate Experience Design
- Improving Candidate Experience
- Lesson Plan — Improving Candidate Experience
-
Day 13: Evaluating Recruitment Strategies
- Analyzing Recruitment Strategy Outcomes
- Lesson Plan — Analyzing Recruitment Strategy Outcomes
-
Day 14: Application to Practice Scenarios
- Integrating Theory into Real HR Scenarios
- Lesson Plan — Integrating Theory into Real HR Scenarios
-
Day 15: Course Synthesis and Recap
- Synthesizing Recruitment and Selection Practices
- Lesson Plan — Synthesizing Recruitment and Selection Practices
-
Course Outline
-
Course 10: Compensation & Benefits Administration
-
Course Outline
- Course Outline
-
Unit 1: Compensation Design Principles & Job Evaluation
- Compensation Design Fundamentals
- Job Evaluation Methods for Pay Equity
- Market Surveys & Competitive Positioning
- Lesson Plan — Job Evaluation Methods for Pay Equity
- Lesson Plan — Compensation Design Fundamentals
- Lesson Plan — Market Surveys & Competitive Positioning
-
Course Outline
-
Course 11: Workplace Health & Safety
-
Course Outline
- Course Outline
-
Day 1: Introduction to Canadian OH&S Legislation
- Overview of Federal and Provincial OH&S Acts
- Lesson Plan — Overview of Federal and Provincial OH&S Acts
-
Day 2: Employer and Employee Responsibilities
- Defining Employer and Worker OH&S Duties
- Lesson Plan — Defining Employer and Worker OH&S Duties
-
Day 3: Hazard Identification Fundamentals
- Methods for Recognizing Workplace Hazards
- Lesson Plan — Methods for Recognizing Workplace Hazards
-
Day 4: Conducting Hazard Assessments
- Performing Workplace Hazard Assessments
- Lesson Plan — Performing Workplace Hazard Assessments
-
Day 5: Risk Evaluation and Prioritization
- Risk Assessment Matrices and Scoring
- Lesson Plan — Risk Assessment Matrices and Scoring
-
Day 6: Risk Control Strategies
- Implementing the Hierarchy of Controls
- Lesson Plan — Implementing the Hierarchy of Controls
-
Day 7: Developing OH&S Policies
- Writing Effective Health and Safety Policies
- Lesson Plan — Writing Effective Health and Safety Policies
-
Day 8: Incident Investigation Procedures
- Conducting OH&S Incident Investigations
- Lesson Plan — Conducting OH&S Incident Investigations
-
Day 9: Workplace Safety Training Design
- Designing OH&S Training Programs
- Lesson Plan — Designing OH&S Training Programs
-
Day 10: Delivering Safety Training
- Effective Delivery of Safety Training
- Lesson Plan — Effective Delivery of Safety Training
-
Day 11: Promoting a Safety Culture
- Building a Positive Safety Culture
- Lesson Plan — Building a Positive Safety Culture
-
Day 12: Joint Health and Safety Committees
- Role and Function of JHSCs
- Lesson Plan — Role and Function of JHSCs
-
Day 13: Workplace Violence and Harassment
- Preventing Workplace Violence and Harassment
- Lesson Plan — Preventing Workplace Violence and Harassment
-
Day 14: Emergency Preparedness and Response
- Developing Emergency Response Plans
- Lesson Plan — Developing Emergency Response Plans
-
Day 15: Integrating OH&S into HR Practice
- OH&S Integration, Recap and Reflection Activities
- Lesson Plan — OH&S Integration, Recap and Reflection Activities
-
Course Outline
-
Course 12: Conflict Resolution & Workplace Investigations
-
Course Outline
- Course Outline
-
Day 1: Introduction to Conflict in Canadian Workplaces
- Identify Common Sources of Canadian Workplace Conflict
- Lesson Plan — Identify Common Sources of Canadian Workplace Conflict
-
Day 2: Theoretical Models of Conflict Resolution
- Apply Conflict Resolution Models to HR Scenarios
- Lesson Plan — Apply Conflict Resolution Models to HR Scenarios
-
Day 3: Conflict Styles and Self-Awareness
- Assess Personal Conflict Styles Using Canadian Frameworks
- Lesson Plan — Assess Personal Conflict Styles Using Canadian Frameworks
-
Day 4: Communication Strategies for Conflict Management
- Practice Active Listening and Assertive Communication
- Lesson Plan — Practice Active Listening and Assertive Communication
-
Day 5: Mediation Fundamentals in Canadian HR
- Outline Steps in Canadian Workplace Mediation
- Lesson Plan — Outline Steps in Canadian Workplace Mediation
-
Day 6: Mediation Strategies and Techniques
- Apply Interest-Based Mediation Techniques
- Lesson Plan — Apply Interest-Based Mediation Techniques
-
Day 7: Preparing for Workplace Investigations
- Develop Investigation Plans per Canadian Standards
- Lesson Plan — Develop Investigation Plans per Canadian Standards
-
Day 8: Conducting Fair Workplace Investigations
- Execute Investigation Interviews and Evidence Collection
- Lesson Plan — Execute Investigation Interviews and Evidence Collection
-
Day 9: Legal and Procedural Requirements in Canada
- Apply Canadian Human Rights and Labour Law Standards
- Lesson Plan — Apply Canadian Human Rights and Labour Law Standards
-
Day 10: Objective Documentation of Findings
- Write Objective Investigation Reports
- Lesson Plan — Write Objective Investigation Reports
-
Day 11: Communicating Investigation Outcomes
- Communicate Results to Stakeholders Professionally
- Lesson Plan — Communicate Results to Stakeholders Professionally
-
Day 12: Formulating Post-Investigation Recommendations
- Develop Defensible Post-Investigation Action Plans
- Lesson Plan — Develop Defensible Post-Investigation Action Plans
-
Day 13: Evaluating Organizational Conflict Policies
- Review Policies for Effective Conflict Prevention
- Lesson Plan — Review Policies for Effective Conflict Prevention
-
Day 14: Case Studies in Canadian Workplace Investigations
- Analyze Canadian Investigation and Mediation Cases
- Lesson Plan — Analyze Canadian Investigation and Mediation Cases
-
Day 15: Course Recap and Integrated Application
- Integrate Conflict Resolution and Investigation Skills
- Lesson Plan — Integrate Conflict Resolution and Investigation Skills
-
Course Outline
-
Course 13: Coaching & Mentoring in the Workplace
-
Course Outline
- Course Outline
-
Day 1: Differentiating Coaching and Mentoring
- Defining Coaching Versus Mentoring in Canadian HR Contexts
- Lesson Plan — Defining Coaching Versus Mentoring in Canadian HR Contexts
-
Day 2: Coaching Models and Frameworks
- Applying GROW and CLEAR Coaching Models
- Lesson Plan — Applying GROW and CLEAR Coaching Models
-
Day 3: Designing Mentorship Programs
- Creating Effective Mentorship Programs in Canada
- Lesson Plan — Creating Effective Mentorship Programs in Canada
-
Day 4: Coaching for Performance Improvement
- Coaching Conversations for Performance Enhancement
- Lesson Plan — Coaching Conversations for Performance Enhancement
-
Day 5: Evaluating Mentoring Outcomes
- Measuring Success in Workplace Mentoring Programs
- Lesson Plan — Measuring Success in Workplace Mentoring Programs
-
Day 6: Active Listening and Feedback Skills
- Practicing Active Listening and Constructive Feedback
- Lesson Plan — Practicing Active Listening and Constructive Feedback
-
Day 7: Building a Continuous Learning Culture
- Promoting Continuous Learning Through Coaching
- Lesson Plan — Promoting Continuous Learning Through Coaching
-
Day 8: Integrating Theory into HR Practice
- Bridging Coaching Theory and Canadian HR Applications
- Lesson Plan — Bridging Coaching Theory and Canadian HR Applications
-
Day 9: Advanced Coaching Conversations
- Handling Difficult Coaching and Mentoring Discussions
- Lesson Plan — Handling Difficult Coaching and Mentoring Discussions
-
Day 10: Program Implementation and Review
- Implementing Coaching Culture with Weekly Recap Activities
- Lesson Plan — Implementing Coaching Culture with Weekly Recap Activities
-
Course Outline
-
Course 14: Mental Health & Wellness in the Workplace
-
Course Outline
- Course Outline
-
Day 1: Mental Health Factors in Canadian Workplaces
- Recognize workplace stressors and apply mental health theory
- Lesson Plan — Recognize workplace stressors and apply mental health theory
-
Day 2: Duty to Accommodate Principles
- Apply duty-to-accommodate principles in HR practice
- Lesson Plan — Apply duty-to-accommodate principles in HR practice
-
Day 3: Developing Mental Health Policies
- Develop workplace mental health policies and initiatives
- Lesson Plan — Develop workplace mental health policies and initiatives
-
Day 4: Building Resilience and Stress Management
- Design resilience and stress management programs
- Lesson Plan — Design resilience and stress management programs
-
Day 5: Recognizing Signs of Mental Health Concerns
- Recognize signs of employee mental health concerns
- Lesson Plan — Recognize signs of employee mental health concerns
-
Day 6: Collaborating with External Wellness Resources
- Collaborate with external mental health resources
- Lesson Plan — Collaborate with external mental health resources
-
Day 7: Evaluating Wellness Initiatives on Retention
- Evaluate wellness initiatives and retention outcomes
- Lesson Plan — Evaluate wellness initiatives and retention outcomes
-
Day 8: Applying Theory to HR Practice
- Apply mental health theory across HR contexts
- Lesson Plan — Apply mental health theory across HR contexts
-
Day 9: Canadian Legal and Cultural Context
- Analyze Canadian legislation and cultural factors
- Lesson Plan — Analyze Canadian legislation and cultural factors
-
Day 10: Comprehensive Review and Application
- Recap key concepts and perform application activities
- Lesson Plan — Recap key concepts and perform application activities
-
Course Outline
-
Course 15: Total Rewards
-
Course Outline
- Course Outline
-
Day 1: Introduction to Total Rewards Framework
- Defining Total Rewards and Its Strategic Role
- Lesson Plan — Defining Total Rewards and Its Strategic Role
-
Day 2: Theoretical Foundations of Rewards
- Motivation Theories and Rewards Linkage
- Lesson Plan — Motivation Theories and Rewards Linkage
-
Day 3: Compensation Strategy Design
- Building Base Pay and Salary Structures
- Lesson Plan — Building Base Pay and Salary Structures
-
Day 4: Variable Pay and Incentives
- Designing Variable Pay Programs
- Lesson Plan — Designing Variable Pay Programs
-
Day 5: Benefits Strategy Development
- Crafting Comprehensive Benefits Packages
- Lesson Plan — Crafting Comprehensive Benefits Packages
-
Day 6: Recognition and Non-Monetary Rewards
- Implementing Effective Recognition Programs
- Lesson Plan — Implementing Effective Recognition Programs
-
Day 7: Work-Life Balance and Well-Being
- Designing Work-Life and Wellness Initiatives
- Lesson Plan — Designing Work-Life and Wellness Initiatives
-
Day 8: Employee Value Proposition Alignment
- Integrating Rewards with EVP
- Lesson Plan — Integrating Rewards with EVP
-
Day 9: Market Data and Compensation Surveys
- Utilizing Market Data for Rewards Design
- Lesson Plan — Utilizing Market Data for Rewards Design
-
Day 10: Job Evaluation and Internal Equity
- Conducting Job Evaluation in Canada
- Lesson Plan — Conducting Job Evaluation in Canada
-
Day 11: Legal and Regulatory Compliance
- Navigating Canadian Rewards Legislation
- Lesson Plan — Navigating Canadian Rewards Legislation
-
Day 12: Engagement Through Total Rewards
- Rewards Strategies for Engagement
- Lesson Plan — Rewards Strategies for Engagement
-
Day 13: HR Metrics for Rewards Evaluation
- Evaluating Rewards with HR Metrics
- Lesson Plan — Evaluating Rewards with HR Metrics
-
Day 14: Retention-Focused Rewards Strategies
- Rewards for Employee Retention
- Lesson Plan — Rewards for Employee Retention
-
Day 15: Integrating and Implementing Total Rewards
- Total Rewards Strategy Integration and Recap
- Lesson Plan — Total Rewards Strategy Integration and Recap
-
Course Outline
-
Course 16: Leadership & Change Management
-
Course Outline
- Course Outline
-
Day 1: Introduction to Leadership Theories
- Differentiating Core Leadership Theories in Canadian HR
- Lesson Plan — Differentiating Core Leadership Theories in Canadian HR
-
Day 2: Leadership Styles and Applications
- Applying Leadership Styles to HR Professional Contexts
- Lesson Plan — Applying Leadership Styles to HR Professional Contexts
-
Day 3: Change Management Fundamentals
- Core Change Management Frameworks for HR Leaders
- Lesson Plan — Core Change Management Frameworks for HR Leaders
-
Day 4: Implementing Change Strategies
- HR Strategies for Implementing Organizational Change
- Lesson Plan — HR Strategies for Implementing Organizational Change
-
Day 5: Understanding Resistance to Change
- Identifying Sources of Resistance in Canadian Organizations
- Lesson Plan — Identifying Sources of Resistance in Canadian Organizations
-
Day 6: Strategies for Overcoming Resistance
- Applying Resistance Management Techniques in HR
- Lesson Plan — Applying Resistance Management Techniques in HR
-
Day 7: Communication During Change
- Effective Communication Strategies for Organizational Change
- Lesson Plan — Effective Communication Strategies for Organizational Change
-
Day 8: Leading Teams in Transition
- Leadership Practices for Teams Undergoing Change
- Lesson Plan — Leadership Practices for Teams Undergoing Change
-
Day 9: Evaluating Leadership Interventions
- Methods to Evaluate Leadership and Change Interventions
- Lesson Plan — Methods to Evaluate Leadership and Change Interventions
-
Day 10: Leadership in HR-Driven Initiatives
- Leading HR Specific Change and Development Projects
- Lesson Plan — Leading HR Specific Change and Development Projects
-
Day 11: Integrating Theory and Practice
- Case Analysis of Leadership Theory in Canadian HR
- Lesson Plan — Case Analysis of Leadership Theory in Canadian HR
-
Day 12: Advanced Change Frameworks
- Advanced Application of Change Management Models
- Lesson Plan — Advanced Application of Change Management Models
-
Day 13: Communication Mastery in Transitions
- Advanced Communication Skills for Change Leadership
- Lesson Plan — Advanced Communication Skills for Change Leadership
-
Day 14: Team Leadership and Evaluation
- Evaluating Team Leadership Effectiveness in Change
- Lesson Plan — Evaluating Team Leadership Effectiveness in Change
-
Day 15: Synthesis and Application in HR
- Comprehensive Application of Leadership in HR Contexts
- Lesson Plan — Comprehensive Application of Leadership in HR Contexts
-
Course Outline
-
Course 17: Employment Termination & Exit Management
-
Course Outline
- Course Outline
-
Day 1: Distinguishing Voluntary and Involuntary Terminations
- Identify and classify termination types under Canadian employment standards
- Lesson Plan — Identify and classify termination types under Canadian employment standards
-
Day 2: Termination Pay and Severance Regulations
- Calculate termination pay and severance entitlements per jurisdiction
- Lesson Plan — Calculate termination pay and severance entitlements per jurisdiction
-
Day 3: Planning Fair and Respectful Exit Meetings
- Structure respectful exit meetings while minimizing organizational risk
- Lesson Plan — Structure respectful exit meetings while minimizing organizational risk
-
Day 4: Documenting Termination Decisions for Compliance
- Prepare termination documentation meeting Canadian legal standards
- Lesson Plan — Prepare termination documentation meeting Canadian legal standards
-
Day 5: Conducting Effective Exit Interviews
- Design and facilitate exit interviews for organizational improvement
- Lesson Plan — Design and facilitate exit interviews for organizational improvement
-
Day 6: Developing Termination Policies to Reduce Risk
- Draft termination and offboarding policies aligned with Canadian law
- Lesson Plan — Draft termination and offboarding policies aligned with Canadian law
-
Day 7: Analyzing Wrongful Dismissal Case Studies
- Evaluate landmark wrongful dismissal cases from Canadian tribunals
- Lesson Plan — Evaluate landmark wrongful dismissal cases from Canadian tribunals
-
Day 8: Managing Layoffs and Mass Terminations
- Apply regulatory obligations for layoffs and mass terminations
- Lesson Plan — Apply regulatory obligations for layoffs and mass terminations
-
Day 9: Offboarding Procedures and Knowledge Transfer
- Execute comprehensive offboarding and knowledge transfer activities
- Lesson Plan — Execute comprehensive offboarding and knowledge transfer activities
-
Day 10: Course Recap and Policy Application Workshop
- Integrate termination concepts with risk-reduction strategies
- Lesson Plan — Integrate termination concepts with risk-reduction strategies
-
Course Outline
-
Course 18: Diversity Equity and Inclusion in the Workplace
-
Course Outline
- Course Outline
-
Day 1: Defining Diversity, Equity and Inclusion
- Core DEI Concepts and Canadian Applications
- Lesson Plan — Core DEI Concepts and Canadian Applications
-
Day 2: Human Rights Legislation Overview
- Canadian Human Rights Framework and DEI
- Lesson Plan — Canadian Human Rights Framework and DEI
-
Day 3: Inclusive Recruitment Strategies
- Designing Bias-Free Canadian Recruitment Practices
- Lesson Plan — Designing Bias-Free Canadian Recruitment Practices
-
Day 4: Creating DEI Policies
- Writing Effective Canadian DEI Policies
- Lesson Plan — Writing Effective Canadian DEI Policies
-
Day 5: DEI Training Program Development
- Building Canadian DEI Training Programs
- Lesson Plan — Building Canadian DEI Training Programs
-
Day 6: Advancing Cultural Competency
- Promoting Cultural Competency in Canada
- Lesson Plan — Promoting Cultural Competency in Canada
-
Day 7: Measuring DEI Impact
- Metrics and Evaluation of DEI Initiatives
- Lesson Plan — Metrics and Evaluation of DEI Initiatives
-
Day 8: Inclusive Organizational Culture
- Strategies for Inclusive Canadian Workplace Culture
- Lesson Plan — Strategies for Inclusive Canadian Workplace Culture
-
Day 9: DEI Application and Case Studies
- Applying DEI Theory to Canadian HR Scenarios
- Lesson Plan — Applying DEI Theory to Canadian HR Scenarios
-
Day 10: Recap and Forward Strategies
- Course Recap and Sustaining DEI Progress
- Lesson Plan — Course Recap and Sustaining DEI Progress
-
Course Outline
-
Course 19: Policy Development & Implementation
-
Course Outline
- Course Outline
-
Day 1: Introduction to HR Policy Development
- Core Concepts of Canadian HR Policy Frameworks
- Lesson Plan — Core Concepts of Canadian HR Policy Frameworks
-
Day 2: Canadian Employment Standards Overview
- Mapping Legislation to Policy Requirements
- Lesson Plan — Mapping Legislation to Policy Requirements
-
Day 3: Drafting HR Policies
- Structuring Effective HR Policy Statements
- Lesson Plan — Structuring Effective HR Policy Statements
-
Day 4: Developing Supporting Procedures
- Building Procedures to Support Policy Goals
- Lesson Plan — Building Procedures to Support Policy Goals
-
Day 5: Policy Communication Strategies
- Effective Staff Communication of HR Policies
- Lesson Plan — Effective Staff Communication of HR Policies
-
Day 6: Policy Rollout and Implementation
- Executing Policy Implementation Plans
- Lesson Plan — Executing Policy Implementation Plans
-
Day 7: Training for Policy Adoption
- Designing Training to Support Policy Rollout
- Lesson Plan — Designing Training to Support Policy Rollout
-
Day 8: Monitoring Policy Compliance
- Methods for Monitoring Canadian HR Compliance
- Lesson Plan — Methods for Monitoring Canadian HR Compliance
-
Day 9: Auditing and Reporting Compliance
- Performing HR Policy Compliance Audits
- Lesson Plan — Performing HR Policy Compliance Audits
-
Day 10: Evaluating Policy Effectiveness
- Techniques to Measure Policy Success
- Lesson Plan — Techniques to Measure Policy Success
-
Day 11: Data Collection for Policy Review
- Collecting Data to Evaluate HR Policies
- Lesson Plan — Collecting Data to Evaluate HR Policies
-
Day 12: Revising Policies for Change
- Revising Policies Amid Organizational Change
- Lesson Plan — Revising Policies Amid Organizational Change
-
Day 13: Legal Considerations in Revisions
- Ensuring Legal Alignment in Policy Revisions
- Lesson Plan — Ensuring Legal Alignment in Policy Revisions
-
Day 14: Recap and Application Activities
- Weekly Recap and Policy Application Exercises
- Lesson Plan — Weekly Recap and Policy Application Exercises
-
Day 15: Capstone Policy Project
- Developing a Full Canadian HR Policy Project
- Lesson Plan — Developing a Full Canadian HR Policy Project
-
Course Outline
-
Course 20: Privacy Confidentiality & Records Management
-
Course Outline
- Course Outline
-
Day 1: Introduction to Canadian Privacy Legislation
- Interpret Core Canadian Privacy Laws and PIPEDA Principles
- Lesson Plan — Interpret Core Canadian Privacy Laws and PIPEDA Principles
-
Day 2: Provincial Privacy Acts and Applications
- Apply Provincial Privacy Acts to HR Scenarios
- Lesson Plan — Apply Provincial Privacy Acts to HR Scenarios
-
Day 3: Confidentiality Standards in HR Practice
- Apply Confidentiality Standards to Professional HR Contexts
- Lesson Plan — Apply Confidentiality Standards to Professional HR Contexts
-
Day 4: Secure Storage of HR Records
- Manage Secure Storage Methods for Personnel Records
- Lesson Plan — Manage Secure Storage Methods for Personnel Records
-
Day 5: Retention Schedules for Personnel Files
- Apply Retention Schedules and Destruction Protocols
- Lesson Plan — Apply Retention Schedules and Destruction Protocols
-
Day 6: Digital HRIS Systems and Compliance
- Ensure Compliance with Digital HRIS Platforms
- Lesson Plan — Ensure Compliance with Digital HRIS Platforms
-
Day 7: Responding to Records Access Requests
- Respond to Employee Records Access Requests
- Lesson Plan — Respond to Employee Records Access Requests
-
Day 8: Developing HR Privacy Policies
- Develop Comprehensive Privacy Policies for HR
- Lesson Plan — Develop Comprehensive Privacy Policies for HR
-
Day 9: Applying Theory to Professional HR Contexts
- Integrate Privacy Practices Across HR Functions
- Lesson Plan — Integrate Privacy Practices Across HR Functions
-
Day 10: Course Synthesis and Best Practices Review
- Synthesize Privacy Compliance and Records Strategies
- Lesson Plan — Synthesize Privacy Compliance and Records Strategies
-
Course Outline
-
Course 21: HR Metrics Analytics & Technology
-
Course Outline
- Course Outline
-
Day 1: Introduction to HR Metrics
- Defining key HR metrics and Canadian workforce context
- Lesson Plan — Defining key HR metrics and Canadian workforce context
-
Day 2: Turnover and Retention Analytics
- Calculating and interpreting turnover metrics
- Lesson Plan — Calculating and interpreting turnover metrics
-
Day 3: Absenteeism and Engagement Metrics
- Tracking absenteeism rates and engagement indicators
- Lesson Plan — Tracking absenteeism rates and engagement indicators
-
Day 4: Cost-per-Hire and Recruitment Analytics
- Computing cost-per-hire and recruitment metrics
- Lesson Plan — Computing cost-per-hire and recruitment metrics
-
Day 5: HRIS Systems and Data Management
- Navigating HRIS platforms for data collection
- Lesson Plan — Navigating HRIS platforms for data collection
-
Day 6: Workforce Planning with Analytics
- Using predictive analytics for staffing forecasts
- Lesson Plan — Using predictive analytics for staffing forecasts
-
Day 7: Creating HR Dashboards and Reports
- Building dashboards to visualize HR metrics
- Lesson Plan — Building dashboards to visualize HR metrics
-
Day 8: Interpreting HR Data for Decisions
- Interpreting analytics to inform HR strategy
- Lesson Plan — Interpreting analytics to inform HR strategy
-
Day 9: Evaluating HR Technology Tools
- Comparing HR technology platforms and features
- Lesson Plan — Comparing HR technology platforms and features
-
Day 10: Recommending Improvements from Analytics
- Developing actionable recommendations using analytics
- Lesson Plan — Developing actionable recommendations using analytics
-
Course Outline
-
Course 22: Ethics and Professional Standards in Human Resources
-
Course Outline
- Course Outline
-
Day 1: Introduction to Ethics in HR
- Defining Key Ethical Principles for HR Professionals
- Lesson Plan — Defining Key Ethical Principles for HR Professionals
-
Day 2: CPHR Code of Ethics Overview
- Explaining the CPHR Code of Ethics Structure
- Lesson Plan — Explaining the CPHR Code of Ethics Structure
-
Day 3: Applying CPHR Code in Practice
- Applying CPHR Code to Daily HR Scenarios
- Lesson Plan — Applying CPHR Code to Daily HR Scenarios
-
Day 4: Ethical Issues in Recruitment
- Analyzing Ethical Dilemmas in Recruitment
- Lesson Plan — Analyzing Ethical Dilemmas in Recruitment
-
Day 5: Ethics in Compensation and Benefits
- Analyzing Ethical Dilemmas in Compensation
- Lesson Plan — Analyzing Ethical Dilemmas in Compensation
-
Day 6: Ethical Termination Practices
- Analyzing Ethical Dilemmas in Termination
- Lesson Plan — Analyzing Ethical Dilemmas in Termination
-
Day 7: Ethical Decision Making Frameworks
- Applying Ethical Decision Making Frameworks
- Lesson Plan — Applying Ethical Decision Making Frameworks
-
Day 8: Confidentiality and Impartiality
- Evaluating Confidentiality and Impartiality in HR
- Lesson Plan — Evaluating Confidentiality and Impartiality in HR
-
Day 9: Aligning HR Policies with Ethics
- Recommending Ethical Alignment Strategies for Policies
- Lesson Plan — Recommending Ethical Alignment Strategies for Policies
-
Day 10: Professional Responsibility and Accountability
- Demonstrating Professional Responsibility in HR
- Lesson Plan — Demonstrating Professional Responsibility in HR
-
Course Outline
-
Course 23: Project Management Fundamentals
-
Course Outline
- Course Outline
-
Day 1: Introduction to Project Management in HR
- Core Concepts and HR Applications
- Lesson Plan — Core Concepts and HR Applications
-
Day 2: Project Lifecycle Overview
- Mapping Lifecycle to HR Initiatives
- Lesson Plan — Mapping Lifecycle to HR Initiatives
-
Day 3: Defining HR Projects
- Project Definition Techniques
- Lesson Plan — Project Definition Techniques
-
Day 4: Creating Project Charters
- Charter Development for HR Projects
- Lesson Plan — Charter Development for HR Projects
-
Day 5: Developing Project Scope Statements
- Scope Planning in Canadian HR
- Lesson Plan — Scope Planning in Canadian HR
-
Day 6: Work Breakdown Structures
- Creating WBS for HR Initiatives
- Lesson Plan — Creating WBS for HR Initiatives
-
Day 7: Project Scheduling Fundamentals
- Scheduling Concepts and Tools
- Lesson Plan — Scheduling Concepts and Tools
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Day 8: Gantt Charts in HR Projects
- Building and Interpreting Gantt Charts
- Lesson Plan — Building and Interpreting Gantt Charts
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Day 9: Stakeholder Identification and Analysis
- Stakeholder Analysis Techniques
- Lesson Plan — Stakeholder Analysis Techniques
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Day 10: Stakeholder Engagement Strategies
- Engagement Planning in HR Contexts
- Lesson Plan — Engagement Planning in HR Contexts
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Day 11: Risk Management Principles
- Risk Identification in HR Projects
- Lesson Plan — Risk Identification in HR Projects
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Day 12: Risk Analysis and Response Planning
- Risk Analysis for HR Initiatives
- Lesson Plan — Risk Analysis for HR Initiatives
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Day 13: Monitoring Project Progress
- Progress Monitoring Techniques
- Lesson Plan — Progress Monitoring Techniques
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Day 14: Project Control and Change Management
- Control Mechanisms in HR Projects
- Lesson Plan — Control Mechanisms in HR Projects
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Day 15: Evaluating HR Project Outcomes
- Project Evaluation and Closure
- Lesson Plan — Project Evaluation and Closure
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Course Outline